Privacy policy
In the following privacy policy, we inform you about the most important aspects of data processing within the framework of our website. We collect and process personal data only on the basis of the legal provisions (Basic Data Protection Regulation, Telecommunications Act 2003).
As soon as you access or visit our website as a user, your IP address, start and end of the session are recorded. This is for technical reasons and therefore constitutes a legitimate interest iSv Art 6 para 1 lit f DSGVO.
Cotact with us
If you contact us, either via our contact form on our website, or by email, then the data you send us will be stored for six months for the purpose of processing your request or in case of further follow-up questions. Your transmitted data will not be passed on without your consent.
Data storage
In the context of facilitating the shopping process and for subsequent contract processing, the IP address of the connection owner is stored by the webshop operator as part of cookies, as are name, address, telephone number, e-mail, payment information.
For contract processing, we also store the following data:
E-mail, telephone number.
The data you provide is required for the performance of the contract and for the implementation of pre-contractual measures. It is not possible to conclude a contract without this data. A transmission of the collected data to third parties does not take place, with the exception of the transmission of payment data (credit card data) to the processing banking institutions / payment service providers for the purpose of debiting the purchase price, to the shipping company (transport company) commissioned by us, which is responsible for the delivery of the goods and our tax advisor to fulfill our tax obligations.
If you cancel the purchase process, this data stored by us will be deleted. If a contract is concluded, all data resulting from the contractual relationship will be stored until the expiry of the tax retention period (7 years). The transmitted name, address, purchased goods and purchase date will also be stored until the expiry of product liability (10 years). The data processing is based on the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) and / or lit b (necessary for the performance of the contract) of the DSGVO.
Cookies
Our website uses so-called cookies. These are small text files that are stored on your terminal device with the help of the browser. They do not cause any damage. We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit. If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If you disable cookies, the functionality of our website may be limited.
Google Maps
Our website uses functions of the web map service "Google Maps". The service provider of this function is:
- Google Ireland Limited Gordon House, Barrow Street Dublin 4. Ireland. Tel: +353 1 543 1000
In the course of using Google Maps, it is necessary to store and process your IP address. Google usually transfers to a server in the USA and stores the data there. The processing is done by the service provider (mentioned above), the operator of this homepage has no influence on the transmission of the data.
The data processing is based on the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit f (legitimate interest) of the DSGVO. The use of Google Maps increases the findability of the locations provided on our website.
Further information about the handling of user data of the service provider "Google" can be found in the privacy policy:
https://policies.google.com/privacy?hl=de .
Google also processes the data in the USA, but has submitted to the
EU-US Privacy-Shield.
https://www.privacyshield.gov/EU-US-Framework
Google Fonts
Our website uses fonts from "Google Fonts". The service provider of this feature is:
- Google Ireland Limited Gordon House, Barrow Street Dublin 4. Ireland
Tel: +353 1 543 1000
When you visit this website, your browser loads fonts and stores them in the cache. Since you, as a visitor to the website, receive data from the service provider, Google may set or analyze cookies on your computer.
The use of "Google Fonts" serves to optimize our service and the uniform presentation of content. This represents a legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO.
You can find more information about Google Fonts at the following link:
For more information about the handling of user data by Google, please refer to the privacy policy:
Google also processes data in the USA, but has submitted to the
EU-US Privacy-Shield.
https://www.privacyshield.gov/EU-US-Framework
Server Log Files
This website and the associated provider automatically collects information in the course of website use as part of so-called "server log files". This concerns in particular:
- IP address or host name
the browser used - duration of stay on the website as well as date and time
- pages viewed on the website
- language settings and operating system
- "Leaving page" (on which URL the user left the website)
- ISP (Internet Service Provider)
- IP address or host name
the browser used - duration of stay on the website as well as date and time
pages viewed on the website - language settings and operating system
- "Leaving page" (on which URL the user left the website)
- ISP (Internet Service Provider)
This collected information is not processed or associated with personal data. This collected information is not processed or associated with personal data.
The website operator reserves the right to evaluate or check this data in the event that illegal activities become known.
Your rights as a data subject
As a data subject, you have a fundamental right with regard to your data that is stored by us:
- Information
- Deletion of data
- Correction of the data
- Transferability of the data
- Revocation and objection to data processing
- Restriction
If you suspect that violations of data protection law have occurred in the course of processing your data, you have the possibility to complain to us (
You can reach us at the following contact details:
Website operator: Alpenhof Hotel Garni Suprême
Telephone number: +43 5282 3003
Email:
Source: fairesRecht.at